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AI Support Desk

A customer support integration server that connects order management, ticketing systems, and knowledge bases with AI workflows via the Model Context Protocol.

pulsemcp

AI & ML APIs & Services Communication Data & Analytics Productivity

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Updated

Dec 8, 2025

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MCP-Powered AI Support Desk

Overview

A smart AI-powered customer support system using Model Context Protocol (MCP).

Structure

mcp-server/: Backend service utilizing MCP for tools (Orders, Tickets, Email, Knowledge Base).
dashboard/: Frontend admin dashboard built with Next.js.

Getting Started

Setup mcp-server
Setup dashboard "# mcp"

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