mcp-freshdesk

Name: Freshdesk
Availability: InStock

Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.

Part of the Pipeworx open MCP gateway.

Tools

Tool	Description
`freshdesk_list_tickets`	List tickets from Freshdesk. Supports filtering by status, priority, and pagination.
`freshdesk_get_ticket`	Get a single Freshdesk ticket by its ID. Returns full ticket details including conversations.
`freshdesk_search_tickets`	Search Freshdesk tickets using a query string. Supports Freshdesk filter syntax (e.g., "status:2 AND priority:3").
`freshdesk_list_contacts`	List contacts from Freshdesk. Supports pagination.
`freshdesk_get_contact`	Get a single Freshdesk contact by ID. Returns full contact details.

Add to your MCP client config:

{
  "mcpServers": {
    "freshdesk": {
      "url": "https://gateway.pipeworx.io/freshdesk/mcp"
    }
  }
}

Or use the CLI:

npx pipeworx use freshdesk

MIT