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sn-mcp

Provides AI assistants with read access to ServiceNow instances to aid in building and debugging applications. It enables users to query tables, retrieve specific records, and inspect table schemas using standard ServiceNow encoded query strings.

glama
Updated
Mar 9, 2026

sn-mcp

MCP server that gives AI coding assistants read access to a ServiceNow instance — useful when building or debugging ServiceNow apps.

Prerequisites

  • uv — Python package manager
  • A ServiceNow instance with a user that has read access to sys_dictionary and any tables you want to query

Setup

git clone <this-repo>
cd sn-mcp
cp .env.example .env

Edit .env with your instance details:

SN_INSTANCE=https://yourinstance.service-now.com
SN_USERNAME=your_username
SN_PASSWORD=your_password

Adding to Claude

Claude Desktop

Add to ~/Library/Application Support/Claude/claude_desktop_config.json (Mac) or %APPDATA%\Claude\claude_desktop_config.json (Windows):

{
  "mcpServers": {
    "sn-mcp": {
      "command": "uv",
      "args": ["run", "--directory", "/absolute/path/to/sn-mcp", "sn-mcp"],
      "env": {
        "SN_INSTANCE": "https://yourinstance.service-now.com",
        "SN_USERNAME": "your_username",
        "SN_PASSWORD": "your_password"
      }
    }
  }
}

You can use either the env block above or a .env file in the repo directory — whichever you prefer.

Claude Code (CLI)

claude mcp add sn-mcp -- uv run --directory /absolute/path/to/sn-mcp sn-mcp

Then set credentials in .env or pass them via the env block in .mcp.json.

Tools

ToolDescription
get_table_schema(table, filter_keyword?)Field definitions for any table from sys_dictionary — type, label, mandatory, max_length, reference
query_table(table, query?, fields?, limit?)Query any table with an encoded query string (e.g. state=1^category=network)
get_record(table, sys_id)Fetch a single record by sys_id from any table

Verify it's working

uv run python server.py

Or test the MCP handshake directly:

python3 -c "
import subprocess, json, select
proc = subprocess.Popen(['uv','run','python','server.py'], stdin=subprocess.PIPE, stdout=subprocess.PIPE, stderr=subprocess.PIPE)
def send(msg):
    proc.stdin.write((json.dumps(msg)+'\n').encode()); proc.stdin.flush()
    ready,_,_ = select.select([proc.stdout],[],[],5)
    return json.loads(proc.stdout.readline()) if ready else None
r = send({'jsonrpc':'2.0','id':1,'method':'initialize','params':{'protocolVersion':'2024-11-05','capabilities':{},'clientInfo':{'name':'test','version':'0'}}})
print('server:', r['result']['serverInfo'])
proc.terminate()
"

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