userdispatch

UserDispatch

Add a feedback widget to any web app in one command.
Your AI coding agent triages feedback, drafts PRs, and responds to users — via MCP.

Quick start

npx userdispatch init

One command does everything:

• Installs a feedback widget in your app (auto-detects framework)
• Creates your org & app on userdispatch.com
• Configures your AI coding agent with the MCP server
• Sends a test submission to verify the full loop

Requires Node.js 18+. Full CLI reference: userdispatch.com/docs/cli

How it works

┌─────────────┐     ┌──────────────────┐     ┌─────────────────┐     ┌──────────────┐
│  1. User     │────▶│  2. Agent reads   │────▶│  3. Agent drafts │────▶│  4. Weekly    │
│  submits     │     │  via MCP          │     │  PRs, replies,   │     │  digest       │
│  feedback    │     │                   │     │  triage          │     │  summary      │
└─────────────┘     └──────────────────┘     └─────────────────┘     └──────────────┘

1. User submits feedback — the widget captures feedback, bug reports, or questions with browser metadata and file attachments
2. Agent reads via MCP — your coding agent pulls new submissions using the list_submissions and get_submission tools
3. Agent proposes — triages issues, updates statuses, sends replies via email, and opens PRs informed by feedback patterns
4. Weekly digest — the weekly-digest prompt generates a 7-day summary of submissions, trends, and actions taken

Framework support

The CLI auto-detects your framework and injects the widget into the right file.

Override with --framework <type>. Full guide: userdispatch.com/docs/widget

MCP server

UserDispatch hosts the MCP server at https://userdispatch.com/api/mcp. The CLI configures this automatically — or add it manually:

// .mcp.json (Claude Code, Cursor)
{
  "mcpServers": {
    "userdispatch": {
      "url": "https://userdispatch.com/api/mcp",
      "headers": {
        "Authorization": "Bearer ${USERDISPATCH_TOKEN}"
      }
    }
  }
}

Agent compatibility

Tools (17)

Plus 5 resources and 2 prompts (triage-submissions, weekly-digest). Full MCP reference: userdispatch.com/docs/mcp

Widget customization

<script
  src="https://userdispatch.com/widget.js"
  data-api-key="pk_your-api-key"
  data-position="br"
  data-trigger-label="Feedback"
  data-collect-email="true"
  data-collect-name="false"
  data-enable-logs="false"
  defer
></script>

The widget renders in a Shadow DOM for full style isolation. Under 30KB gzipped. Full reference: userdispatch.com/docs/widget

CLI reference

npx userdispatch init [flags]

Full CLI docs: userdispatch.com/docs/cli

Security

UserDispatch is built with security at every layer — nonce-based CSP, SHA-256 hashed API tokens, PostgreSQL-backed rate limiting, Zod input validation, parameterized SQL, and constant-time token comparison. File uploads are validated by MIME type and magic bytes.

Full security architecture: userdispatch.com/docs/security

To report a vulnerability, email security@kiruna.ai. Please do not open public issues for security reports.

Pricing

Every tier includes the full MCP server, all 17 tools, and the feedback widget.

Links

• Website
• Documentation
• Security
• Privacy Policy
• Terms of Service

License

MIT — Kiruna Labs